I’m sorry, I disagree. The instructions the bot gives are vague and the program can’t cope with a wrong response, nor any response other that the one it’s programmed to recognize. The tutorial can’t recognize the reply “@discobot” if the type is bolded, for example, which is what I got when using copy-and-paste.
Right now it’s stuck trying to process an in-topic search that it asked for.
Short of having an FAQ available and linked to the tutorial to tell the user what an “in-topic search” means and some clue as to what the bot wants, there’s no way to overcome the problem. And ideally I think that’s what you’d want, so you have a richer learning experience than the bot can provide.
The user can’t “skip” a question – no, I’m sorry, yes they can – or they can repeat the entire tutorial each time the program halts. If you skip you miss some information so the purpose of the tutorial starts to break down. That’s going to be pretty discouraging for some people.
I wouldn’t want to conjecture on that. Presumably they use the same bot for all their accounts (that is, NaNo and any other organization).
For your purposes it’s more a question of, how to handle the confusion? Because Discourse probably isn’t going to hand-hold the tutorial users. Unless you could arrange to have people take the tutorial on the Discourse website, in which case people might be able to query their support staff.
Good idea. Thanks.